Refund Policy

1. Eligible Items

Refunds are available for products and services purchased directly through loranveth.live that meet the following criteria:

• Item or service was purchased within the eligible timeframe.
• The product has not been used, activated, or consumed beyond reasonable evaluation.
• Proof of purchase is provided (order confirmation or receipt).
• The request complies with the conditions outlined below.

2. Refund Timeframe

Customers may request a refund within 14 calendar days from the date of purchase unless otherwise specified at checkout. Requests submitted after this period may not be eligible for refund consideration.

Once approved, refunds are processed within 5–10 business days and returned to the original payment method.

3. Refund Procedure

1. Submit a written request to our support team.
2. Include your order number and purchase date.
3. Provide a brief explanation for the refund request.
4. Await confirmation and further instructions if required.

Our team will review your request and respond within 2 business days.

4. Conditions & Limitations

• Refunds apply only to the original purchaser.
• Promotional or discounted items may have modified refund terms.
• LORANVETH reserves the right to decline requests that show signs of misuse or abuse.
• Transaction fees imposed by payment processors may be non‑refundable.
• Partial refunds may be granted in cases of limited usage or partial service delivery.

5. Non‑Refundable Items

The following items are generally non‑refundable unless required by law:

• Completed digital downloads or accessed digital content.
• Subscription periods already used.
• Customized or personalized services.
• Items explicitly marked as final sale.

6. Contact Information

If you have questions regarding this Refund Policy or would like to initiate a refund request, please contact:

LORANVETH – Customer Support
Email: [email protected]
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (UTC)
Website: https://loranveth.live

We are committed to resolving concerns promptly and ensuring a smooth customer experience.